Refunds and Cancellations Policy Effective Date: 01/01/2025
At Famously Clean, we are committed to providing exceptional service and ensuring our customers are completely satisfied. Our Refunds and Cancellations Policy reflects this commitment and outlines how we handle refunds, rework, and cancellations.
Refund Policy
We stand by the quality of our work. If you are not completely satisfied with the service provided, we will:
1- Rework the Job: We will redo the job to meet your expectations, ensuring you are fully satisfied.
2-Money-Back Guarantee: If you are still unsatisfied with our final work after the rework, we will fully refund your money.
Your satisfaction is our top priority, your complete happiness with our service is our goal.
Cancellation Policy
We understand that schedules can change. While we do not charge a cancellation fee, we kindly ask that you provide at least 24 hours notice if you need to cancel or reschedule a service. This allows us to adjust our schedule and accommodate other customers effectively.
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Rescheduling: If you need to reschedule, please get in touch with us as soon as possible, and we will do our best to find a time that works for you.
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No-Shows or Same-Day Cancellations: We appreciate timely communication. While we do not charge for no-shows or last-minute cancellations, consistent last-minute changes may affect future scheduling preferences.
How to Contact Us
For refunds, cancellations, or rescheduling, please get in touch with us:
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Phone: 407-862-0700
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Email: Noah@FamouslyClean.com
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Business Hours: Monday-Saturday, 9:00 am-5:00 pm