Privacy Policy
Last updated: February 5, 2025
This Privacy Policy describes how Famously Clean (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website (famouslyclean.com) and our services.
Information We Collect
Information You Provide to Us
- Contact information (name, email address, phone number, and physical address)
- Billing information and payment details
- Service preferences and scheduling information
- Communications with our team
- Photos or videos of service areas (if provided by you)
- Feedback and testimonials
- By providing your phone number and agreeing to receive texts, you consent to receive text messages from Famously Clean regarding Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. No mobile opt-in information will be shared with third parties.
Information Automatically Collected
- Log data (IP address, browser type, pages visited, access times)
- Device information (device type, operating system)
- Location information
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information to:
- Provide and improve our cleaning services
- Process your payments
- Communicate with you about services and appointments
- Send service reminders and updates
- Respond to your inquiries and support requests
- Improve our website and services
- Comply with legal obligations
- Protect against fraud and unauthorized transactions
Information Sharing and Disclosure
We may share your information with:
- Service providers and contractors who assist in our operations
- Payment processors for secure transaction handling
- Professional advisors (lawyers, accountants, insurers)
- Law enforcement or regulatory authorities when required by law
We do not sell or rent your personal information to third parties
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes
Opt-in data and consent will not be shared with third parties
We commit not to transfer consumer data to external organizations except for service provision and legal compliance, and we have strict policies to prevent unauthorized sharing of user data
Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request a copy of your data
- Lodge a complaint with relevant authorities
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
Cookie Policy
We use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings.
Contact Us
If you have questions about this Privacy Policy, please contact: Famously Clean – 407-862-0700 – https://famouslyclean.com/contact-us/
