Terms and Conditions
Last updated: February 5, 2025
Please read these Terms and Conditions carefully before using the services of Famously Clean.
1. Agreement to Terms
By accessing our website (famouslyclean.com) and using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy.
2. Services Description
Famously Clean provides residential and commercial cleaning services, including:

Window cleaning
Pressure washing
Soft roof cleaning
Gutter cleaning
Trash bin cleaning

3. 100% Happiness Guarantee
We stand behind our work with our 100% Happiness Guarantee:

Your complete satisfaction is guaranteed
If you are unhappy with our work, we will return to address your concerns until you are satisfied
If you remain unsatisfied after our attempts to remedy the situation, we will cheerfully refund 100% of your money
To claim the guarantee, contact us within 48 hours of service completion

4. Service Appointments
Scheduling

Appointments must be scheduled in advance
We will provide an estimated time frame for service completion
Weather conditions may affect service scheduling
You will receive confirmation of your appointment

Cancellation Policy

24-hour notice is required for cancellations
Late cancellations may incur a fee
We reserve the right to reschedule due to inclement weather

5. Payment Terms

Payment is due upon service completion
We accept major credit cards, debit cards, and checks.
Prices are subject to change without notice
Written estimates are valid for 30 days

6. Property Access and Preparation
You agree to:

Provide necessary access to your property
Remove obstacles that may interfere with service
Secure pets and valuables
Inform us of any special conditions or concerns

7. Liability and Insurance

We maintain comprehensive business insurance
We are not liable for pre-existing damage or conditions
You must report any damage claims within 24 hours of service
We are not responsible for damage due to undisclosed property conditions

8. Service Exclusions
We reserve the right to decline service for:

Unsafe conditions
Inaccessible areas
Hazardous materials
Conditions beyond our standard scope of work

9. Communication and Reviews

You agree to communicate service concerns directly with us before posting public reviews
We welcome feedback and the opportunity to address any concerns
You grant us permission to use testimonials and reviews

10. SMS Text Communications

By providing your mobile phone number, you consent to receive automated text messages from Famously Clean
Message frequency varies based on your service schedule and account activity
Message and data rates may apply
Message frequency varies
Text messages may include appointment confirmations, service reminders, updates, and marketing messages
You can opt out of text messages at any time by replying STOP to unsubscribe
Text HELP for assistance 
Opting out of text messages does not affect your access to our services
Carrier is not liable for delayed or undelivered messages 

11. Privacy and Data Protection

We collect and use information as described in our Privacy Policy
You agree to provide accurate information
We protect your personal and payment information

12. Intellectual Property

All content on our website is our property
You may not use our content without permission
Our name and logo are protected trademarks

13. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.
14. Limitation of Liability
Our liability for any claim arising from our services shall not exceed the amount paid for the service in question.
15. Governing Law
These terms are governed by the laws of [State], without regard to conflicts of law principles.
16. Contact Information
For questions about these Terms and Conditions, please contact: Famously Clean – 407-862-0700 – https://famouslyclean.com/contact-us/

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